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We provide technical support for your installation through full in-depth knowledge of every engine, installation, component and system.
Each local service network company has specially appointed, fully dedicated contact people to handle technical inquiries. Our task force of product specialists, as well as an immense database of accumulated information and experience on specific installations, enable us to provide the best possible support and methods of measurement, analysis, investigation and research.
Remote monitoring
Remote monitoring and diagnostic support for your installation can be incorporated in our technical support service solutions. Our CBM centre enables our technical specialists to perform remote in-depth analyses and provide advanced technical support.
Our prompt and accurate technical services perform:
- Installation performance evaluations
- Lubricating oil, emission and vibration analyses
- Investigations and wear analyses for engine parts
- Dynamic benchmarking and performance measurement procedures
- On-site and online troubleshooting utilizing advanced multimedia and telecommunications techniques
- Predictive maintenance using CBM systems
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